The NHS Friends and Family Test (FTT) is an important opportunity for you to provide feedback on the care and treatment you receive and to help us to improve services. Your answer is voluntary, but if you do answer, your feedback will provide valuable information to celebrate good practice, and identify opportunities to make improvements.
We invite patients to participate in the NHS Friends and Family Test wuth a short text after attending for appointments but if you have not received an invite and would like to participate, please complete the simple questionnaire available in the practice and post it into the Friends and Family box in the reception area.
You can also complete the test using patient check screen.
The feedback we receive is reviewed on a monthly in practice and with our Patient Participation Group every quarter.
Latest achievement as at 30th September 2019 = 100% of patients are likely/extremely likely to recommend us!
Thank you so much to everyone completed this survey, we are very grateful for your support!
Here are some of the recent feedback reports: