Practice Team

Practice Manager

Janine Crowshaw MCMI

The Practice Manager manages all of the business aspects of the Practice such as making sure that the right systems and the right people are in place, at the right time, in order to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and IT (information technology). The Practice Manager supports the Admin Team, GPs and other medical professionals to deliver patient services and also helps to develop extended services, enhancing patient experience and care.

  • Mrs Janine Crowshaw (f)
  • Mrs Elaine Tidswell (f)

Administration

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

  • Nadine (f)
  • Abbi (f)
  • Amy (f)
  • Jessica (f)
  • Debbie(f)
  • Tracy (f)
  • Rebecca (f)
  • Catherine (f)
  • Amy (f)

Secretaries

  • Debbie (f)
  • Christine (f)

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.