Contact your GP Online
Simply answer 4 questions and PATCHS will get you help quickly. Health Advice, Video Consultations, Fit Notes, Medication and more.
It is easier and quicker to manage appointments and request repeat prescriptions via our online service. Simply log in and select an option.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. If you experience any problems please telephone the practice. Please be aware that the email service will soon be unavailable.
Can another Healthcare Professional help?
Do you need to see the GP?
Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on see a Doctor or Healthcare Professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self-refer for some services without seeing your GP.
For real life-threatening emergencies such as those below – RING 999
- Chest pain (suspected heart attack)
- Suspected stroke
- Suspected meningitis
- Anaphylactic shock (severe allergy)
- Heavy bleeding or deep lacerations
- Fluctuating levels of consciousness or completely unconscious
- Difficulty breathing or stopped breathing with a change in colour
- New seizure, fit or uncontrollable shaking
For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY
- A fever and lethargic (drowsy) child
- A feverish and floppy (unresponsive) infant
- Difficulty breathing
- Sudden, severe abdominal pain
- Accidental or intentional overdose of medication
- Trauma (including falls) and possible broken bones or road traffic accident
Your appointment at the Practice
- Please make one appointment for each member of the family who needs to be seen
- We try to keep to time but please be patient if someone before you takes longer than planned
- Appointments are normally ten minute slots, so if you have a complicated problem, or more than one problem, please ask for a longer appointment
- It is Practice Policy to allow patients to choose whichever Doctor they wish to attend in the Practice
Please help us
If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are more than 15 minutes late for an appointment you may be asked to re-book.
The Practice offers a telephone access service which gives patients better access to GP’s.
How does it work?
You call the surgery anytime during opening hours.
Receptionists are asked to collect brief information in in order to help the doctors prioritise phone calls and ensure that patients receive the appropriate level of care. However if you do not wish to inform the Receptionist what the problem is just say it is a personal matter.
The Healthcare Professional will then call you back as soon as possible, usually within two hours. Often matters can be dealt with over the phone saving you a visit to the surgery. If you work and can only receive calls at a certain time please advise the Receptionist of this and the Healthcare Professional will do their best to ring you when it is convenient for you.
If you need to come into the surgery the Healthcare Professional will make you a face to face appointment with the appropriate person.
Sick Children will always be seen as soon as possible if brought to the surgery and this is nearly always quicker than a home visit.
If you wish to be seen at The Angel Medical Practice please tell the Healthcare Professional or Receptionist when booking your appointment so your appointment is booked at the right surgery.
How does this system benefit patients?
We work hard to listen to what you as patients tell us and your feedback is very important to us. You told us you wanted better access to clinicians and so we got together to work out what we could do better and as a result we redesigned the whole appointment system to improve the speed in which you accessed a doctor. We continue to monitor the uptake and level of demand and continually adapt out ways of working to ensure these are met. The significant increase in our patient satisfaction levels and positive response from you has led to lots of other practices being interested in learning more and as a result Dr Tankel was invited to take part in a short film explaining the system and the constant analysis involved in making it work.
If you have a minor illness or have had a minor injury you may wish to attend the local Walk-In Centre where no appointment is necessary.
2nd Floor, Boots
32 Market Street, Manchester
0161 839 6227
If you have a suspected infectious disease
Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff.
Giving Consent for Treatment
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.
Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.
It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.