Getting your test results
When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the Surgery, once sufficient time has elapsed.
You will be asked for some personal details when calling, this is to confirm your identity. The receptionist has the right to refuse the release of medical information if he/she feels that it does not pertain to the person calling. We hope that our patients find our high standards of confidentiality satisfactory with regard to releasing this type of information.
Once a doctor has reviewed your test results, you can view them:
- in your NHS account (through the NHS website or NHS App)
- in your Patient Access account
- phone or visit us between 10am to 4pm and we will tell you what the results are
If the test was arranged by your hospital consultant
If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests which have been requested by other Clinicians out with the practice. If the consultant’s secretary or colleague inform you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best place to give appropriate advice.
Information about your laboratory tests
For information on what your laboratory test results mean please visit Lab Tests Online.
Questions about your results
If you want to talk to someone about your results, fill out our test results request form and someone will be in touch.
Our Reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the Doctor.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
All specimens must be provided in a suitable container and marked clearly with name, date of birth, date provided and reason for the specimen.
Non-urgent advice: Failure to do so may mean that the test will need to be repeated
When bringing in a sample to the surgery, only samples in the correct container can be accepted. These are available from reception.